:root {
  --bg:#f3f4f7; --card:#fff; --ink:#111827; --text:#374151; --mute:#6b7280; --line:#e5e7eb; --soft:#f6f7f9;
  --accent:#3b5bfd; --accent-ink:#2a45d8; --accent-soft:#eef1ff;
  --ok:#0f7b55; --ok-soft:#e3f6ee; --bad:#b42318; --bad-soft:#fdeceb; --warn:#8a5a00; --warn-soft:#fff4d6;
  --side:#0f172a; --side-ink:#cbd5e1; --side-mute:#64748b;
  --r:12px; --shadow:0 1px 2px rgba(16,24,40,.05), 0 1px 3px rgba(16,24,40,.06);
}
* { box-sizing:border-box; }
html { -webkit-text-size-adjust:100%; }
body { margin:0; background:var(--bg); color:var(--text); font:15px/1.55 -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; -webkit-font-smoothing:antialiased; }
a { color:var(--accent-ink); text-decoration:none; }
a:hover { text-decoration:underline; }

/* каркас: меню слева, страница справа */
body.app { display:grid; grid-template-columns:248px minmax(0, 1fr); min-height:100vh; }
.side { position:sticky; top:0; height:100vh; display:flex; flex-direction:column; background:var(--side); color:var(--side-ink); padding:18px 12px 14px; overflow-y:auto; }
.brand { display:flex; align-items:center; gap:12px; padding:4px 8px 18px; color:#fff; }
.brand:hover { text-decoration:none; }
.brand .mark { display:block; width:44px; height:44px; flex:none; object-fit:contain; }
.brand b { display:block; font-size:16px; letter-spacing:.02em; line-height:1.2; }
.brand small { display:block; font-size:12.5px; color:var(--side-mute); line-height:1.3; }
.side nav { display:flex; flex-direction:column; gap:2px; flex:1; }
.side nav p { margin:16px 10px 6px; font-size:11px; font-weight:600; letter-spacing:.08em; text-transform:uppercase; color:var(--side-mute); }
.side nav p:first-child { margin-top:4px; }
.side nav a { display:flex; align-items:center; gap:11px; padding:9px 10px; border-radius:9px; color:var(--side-ink); font-size:14.5px; font-weight:500; transition:background .12s, color .12s; }
.side nav a:hover { background:rgba(255,255,255,.06); color:#fff; text-decoration:none; }
.side nav a.on { background:rgba(91,123,255,.2); color:#fff; box-shadow:inset 3px 0 0 #6d8bff; }
.side svg { width:19px; height:19px; flex:none; fill:none; stroke:currentColor; stroke-width:1.7; stroke-linecap:round; stroke-linejoin:round; opacity:.85; }
.side nav a.on svg { opacity:1; }
.who { margin-top:14px; padding:12px 10px 2px; border-top:1px solid rgba(255,255,255,.08); font-size:13px; }
.who .mail { display:block; color:var(--side-ink); overflow:hidden; text-overflow:ellipsis; white-space:nowrap; margin-bottom:8px; }
.who div { display:flex; gap:8px; }
.who a, .who button { flex:1; padding:7px 0; text-align:center; font:inherit; font-size:13px; font-weight:500; color:var(--side-ink); background:rgba(255,255,255,.06); border:0; border-radius:8px; cursor:pointer; box-shadow:none; }
.who a:hover, .who button:hover, .who a.on { background:rgba(255,255,255,.13); color:#fff; text-decoration:none; }

main { width:100%; max-width:1080px; margin:0 auto; padding:32px 36px 72px; }
body.guest { display:grid; place-items:center; min-height:100vh; background:radial-gradient(1200px 600px at 50% -10%, #dfe5ff, var(--bg)); }
body.guest main { max-width:420px; padding:24px 16px; }

/* заголовки и карточки */
h1 { margin:0 0 20px; font-size:26px; font-weight:700; line-height:1.25; letter-spacing:-.01em; color:var(--ink); }
h2 { margin:0 0 14px; font-size:17px; font-weight:650; color:var(--ink); }
h3 { margin:18px 0 6px; font-size:15px; font-weight:650; color:var(--ink); }
h3 .hint { font-weight:400; }
.card h2 ~ h2 { margin-top:10px; padding-top:22px; border-top:1px solid var(--line); }
.card { background:var(--card); border:1px solid var(--line); border-radius:var(--r); padding:22px 24px; margin-bottom:18px; box-shadow:var(--shadow); }
.narrow { max-width:400px; margin:0 auto; padding:30px 28px; }
.narrow h1 { margin-bottom:18px; font-size:22px; }
.narrow .brand { padding:0 0 20px; color:var(--ink); }
.narrow .brand small { color:var(--mute); }
.narrow button { width:100%; }
p { margin:0 0 10px; }
ul, ol { margin:0 0 12px; padding-left:22px; }
li { margin-bottom:4px; }

/* формы */
label { display:block; margin-bottom:16px; font-size:13.5px; font-weight:550; color:var(--text); }
input, select, textarea { display:block; width:100%; margin-top:6px; padding:9px 12px; font:inherit; font-weight:400; color:var(--ink); background:#fff; border:1px solid #d1d5db; border-radius:9px; transition:border-color .12s, box-shadow .12s; }
input::placeholder, textarea::placeholder { color:#9ca3af; }
input:hover, select:hover, textarea:hover { border-color:#b6bcc8; }
input:focus, select:focus, textarea:focus { outline:0; border-color:var(--accent); box-shadow:0 0 0 3px rgba(59,91,253,.18); }
input[readonly] { background:var(--soft); color:var(--text); font-family:ui-monospace, Menlo, Consolas, monospace; font-size:13px; }
select { appearance:none; padding-right:34px; background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 20 20' fill='none' stroke='%236b7280' stroke-width='1.8' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpath d='m6 8 4 4 4-4'/%3E%3C/svg%3E"); background-repeat:no-repeat; background-position:right 10px center; background-size:18px; }
input[type=checkbox], input[type=radio] { display:inline-block; width:17px; height:17px; margin:0; padding:0; accent-color:var(--accent); box-shadow:none; flex:none; }
label.check { display:flex; gap:10px; align-items:flex-start; font-weight:400; font-size:14.5px; color:var(--text); }
label.check input { margin-top:3px; }
label > .ok, label > .bad { display:block; margin-top:5px; font-size:13px; font-weight:500; }
textarea { line-height:1.5; }
textarea.mono, pre.diff { font:13px/1.5 ui-monospace, Menlo, Consolas, monospace; }
.row { display:grid; grid-template-columns:repeat(auto-fit, minmax(220px, 1fr)); gap:0 16px; }
.row.end { align-items:end; }
.row.end > div { margin-bottom:16px; }
.row.three { grid-template-columns:repeat(auto-fit, minmax(240px, 1fr)); }
select:disabled { background-color:var(--soft); color:var(--mute); }
.two { display:grid; grid-template-columns:1fr 1fr; gap:16px; }

/* кнопки */
button, a.btn { display:inline-flex; align-items:center; justify-content:center; gap:6px; padding:8px 15px; font:inherit; font-size:14px; font-weight:550; line-height:1.4; color:var(--ink); background:#fff; border:1px solid #d1d5db; border-radius:9px; cursor:pointer; box-shadow:0 1px 1px rgba(16,24,40,.04); transition:background .12s, border-color .12s, box-shadow .12s; white-space:nowrap; }
button:hover, a.btn:hover { background:var(--soft); border-color:#b6bcc8; text-decoration:none; }
button:focus-visible, a.btn:focus-visible, a:focus-visible { outline:0; box-shadow:0 0 0 3px rgba(59,91,253,.3); }
button.primary { color:#fff; background:var(--accent); border-color:var(--accent); box-shadow:0 1px 2px rgba(59,91,253,.35); }
button.primary:hover { background:var(--accent-ink); border-color:var(--accent-ink); }
button.link { padding:0; border:0; background:none; box-shadow:none; color:var(--accent-ink); font-weight:500; }
button.link:hover { background:none; text-decoration:underline; }
button[disabled] { opacity:.5; cursor:default; }
a.btn.on { color:var(--accent-ink); background:var(--accent-soft); border-color:#c5cffd; }
.actions { display:flex; gap:8px; margin-bottom:16px; flex-wrap:wrap; align-items:center; }
.card > .actions:last-child, form > .actions:last-child { margin-bottom:0; }

/* сообщения, подсказки, состояния */
.flash { margin:0 0 18px; padding:12px 16px; background:var(--accent-soft); border:1px solid #c5cffd; border-radius:10px; color:#1e2f9c; font-weight:500; }
.flash.bad { background:var(--bad-soft); border-color:#f6c8c4; color:var(--bad); }
.hint { margin:8px 0 0; color:var(--mute); font-size:13.5px; font-weight:400; }
a.hint { margin:0; }
.bad { color:var(--bad); }
.ok { color:var(--ok); }
.warn { color:var(--warn); }
p.bad, p.ok, p.warn { margin:6px 0 0; font-size:13.5px; }
.state { display:inline-block; padding:2px 10px; border-radius:999px; font-size:12.5px; font-weight:550; line-height:1.6; background:#eef0f4; color:#4b5563; white-space:nowrap; }
.s-uploaded, .s-noted, .s-ready { background:var(--ok-soft); color:var(--ok); }
.s-failed { background:var(--bad-soft); color:var(--bad); }
.s-unknown, .s-sending { background:var(--warn-soft); color:var(--warn); white-space:normal; }
details { margin:0 0 16px; padding:11px 15px; background:var(--soft); border:1px solid var(--line); border-radius:10px; font-size:14px; }
details[open] summary { margin-bottom:10px; }
details.tool { margin:0 0 8px; font-size:13px; }
summary { cursor:pointer; color:var(--accent-ink); font-weight:550; }
code { font:12.5px ui-monospace, Menlo, Consolas, monospace; background:#eef0f4; padding:2px 6px; border-radius:5px; color:var(--ink); }

/* таблицы */
table { width:100%; border-collapse:collapse; font-size:14px; }
th { padding:0 12px 10px; text-align:left; font-size:11.5px; font-weight:600; letter-spacing:.05em; text-transform:uppercase; color:var(--mute); border-bottom:1px solid var(--line); }
td { padding:12px; text-align:left; vertical-align:top; border-bottom:1px solid #eff0f3; }
th:first-child, td:first-child { padding-left:4px; }
th:last-child, td:last-child { padding-right:4px; }
tbody tr:last-child td { border-bottom:0; }
tbody tr:hover td { background:#fafbfc; }
td a { font-weight:550; }
td.k { color:var(--mute); width:34%; }
td .hint { margin-top:3px; }
tr.ok td:last-child { color:var(--ok); font-weight:550; }
tr.bad td:last-child { color:var(--bad); font-weight:600; }
tr.st-removed { opacity:.5; }
.card > table + .hint { margin-top:14px; }

/* сводка: пункты */
.item { padding:16px 0; border-top:1px solid var(--line); }
.item:first-of-type { border-top:0; padding-top:4px; }
.item:last-child { padding-bottom:0; }
.item.st-removed { opacity:.5; }
.ihead { display:flex; gap:8px; align-items:center; flex-wrap:wrap; }
.ihead b { color:var(--ink); }
.ihead > a:not(.hint) { font-weight:600; color:var(--ink); }
.ititle { margin:8px 0; font-weight:600; color:var(--ink); }
.item .actions { margin:12px 0 0; }
.item .actions button, .item .actions a.btn { padding:6px 12px; font-size:13.5px; }
.item pre.note { margin:8px 0; }
pre.note { white-space:pre-wrap; overflow-wrap:anywhere; font:inherit; margin:0; padding:14px 16px; background:var(--soft); border:1px solid var(--line); border-radius:10px; color:var(--ink); }
.sticky { position:sticky; bottom:16px; z-index:5; display:flex; gap:8px; align-items:center; flex-wrap:wrap; padding:14px 18px; border-color:#c5cffd; box-shadow:0 10px 30px rgba(16,24,40,.16); }
.sticky .hint { margin:0 0 0 6px; }

/* звонок и чат */
audio { width:100%; margin:10px 0; }
.talk p { margin:0 0 8px; }
.talk .at { color:var(--mute); font-size:12.5px; }
.talk .t-manager b { color:var(--accent-ink); }
.talk .t-client b { color:var(--ok); }
.msg { margin:0 0 14px; }
.msg.m-admin pre.note { background:var(--accent-soft); border-color:#d5dcff; }
.msg form { margin-top:3px; font-size:13.5px; }
pre.diff { margin:0; padding:12px 14px; background:var(--soft); border:1px solid var(--line); border-radius:10px; overflow-x:auto; }
pre.diff span { display:block; white-space:pre-wrap; }
pre.diff .add { background:var(--ok-soft); }
pre.diff .del { background:var(--bad-soft); }
pre.diff .skip { color:var(--mute); }
.scopes li { margin-bottom:6px; }

/* узкий экран: меню уходит наверх */
@media (max-width:920px) {
  body.app { display:block; }
  .side { position:static; height:auto; flex-direction:row; align-items:center; gap:10px; padding:10px 12px; overflow-x:auto; }
  .brand { padding:0 6px 0 0; }
  .brand small { display:none; }
  .side nav { flex-direction:row; gap:2px; }
  .side nav p { display:none; }
  .side nav a { white-space:nowrap; padding:8px 10px; }
  .side nav a.on { box-shadow:none; }
  .side nav svg { display:none; }
  .who { margin:0; padding:0 0 0 8px; border:0; }
  .who .mail { display:none; }
  .who a, .who button { padding:7px 12px; white-space:nowrap; }
  main { padding:20px 14px 64px; }
  .card { padding:18px 16px; }
  .two { grid-template-columns:1fr; }
}
@media (max-width:640px) {
  h1 { font-size:22px; }
  table, tbody, tr, td { display:block; }
  thead { display:none; }
  td { border:0; padding:2px 0; }
  tr { padding:10px 0; border-bottom:1px solid var(--line); }
  tbody tr:last-child { border-bottom:0; }
}
.hint + .row, .hint + label, .hint + .actions, .hint + button, .hint + form { margin-top:16px; }